Help & Support
How can we help?
Find answers to common questions below, or reach out to us directly and we'll get back to you within 5–7 business days.
hello@ayafy.comFrequently Asked Questions
- How do I start a recitation session?
- Open the app and go to the Quran page. Select any Surah or page you want to memorize. At the bottom of the page you will find a Start Sabaq button — tap it to begin your recitation session. Ayafy will listen and provide real-time feedback as you recite.
- What is the difference between Sabak, Sabki, and Manzil?
- Sabak is your current new lesson — the portion you are actively memorizing. Sabki is recent revision — portions memorized in the last few weeks that need regular review. Manzil is your full revision — the complete portion of Quran you have memorized and revise periodically.
- How does recitation feedback work?
- Ayafy uses a custom Quran-aware speech recognition system to compare your recitation against the correct text. It highlights errors and marks words where your recitation differs so you can correct them. The feedback is a learning aid — always verify with your teacher for Tajweed accuracy.
- Can I use Ayafy without an account?
- No — an account is required to use Ayafy. Sign in with Google to get started. This allows us to save your memorization progress and sync it securely across your devices.
- Is Ayafy free to use?
- Yes, Ayafy is completely free. All features — recitation practice, memorization tracking, Sabak/Sabki/Manzil sessions, and progress history — are available at no cost.
- What happens after I finish a recitation session?
- After completing a Sabaq session you will see two options — Save Progress and Record Again. Tapping Save Progress saves your session results to your progress history. Tapping Record Again lets you redo the recitation from the beginning without saving the current attempt.
- Is my voice data stored or shared?
- No. Your recitation audio is processed by our own system on our servers and is not shared with any third party. Audio is not stored beyond what is needed to display your session results, and it is never used to train AI models.
- The app is not recognizing my recitation correctly. What should I do?
- Ensure you are in a quiet environment and your microphone is not blocked. Speak clearly and at a natural recitation pace. If issues persist, please contact us with details of the Surah and ayah so we can investigate.
- I signed in with Google but cannot access my account. What should I do?
- Ensure you are signing in with the same Google account you originally used. If the problem persists, contact us at hello@ayafy.com with your registered email address and we will help you recover access.
- How do I contact Ayafy for support?
- Email us at hello@ayafy.com and we will respond within 5–7 business days. Please include your device type, OS version, and a description of the issue.
Account deletion
Delete Your Account
You have the right to permanently delete your Ayafy account and all associated data at any time — including your profile, memorization progress, and recitation history. Deletion is managed directly inside the app.
After you initiate deletion, a 30-day grace period begins. Sign back in anytime within those 30 days to fully restore your account — everything exactly as you left it. After 30 days, all data is permanently and irreversibly deleted.
- 1 Open the Ayafy app and go to Settings → Account → Delete Account
- 2 Confirm deletion. Your account is deactivated immediately and your 30-day grace period begins.
- 3 Sign back in within 30 days to restore everything, or let the grace period expire for permanent deletion.
Can't access the app? Email hello@ayafy.com with subject "Account Deletion Request" and we'll handle it.
Need help? Email usStill need help?
If you couldn't find the answer above, reach out and we'll do our best to help. Please include your device type, operating system version, and a clear description of your issue.
Email support
hello@ayafy.com
Response within 5–7 business days
Business hours
Mon – Fri
IST (India Standard Time)
Developer
Shahabaz KC
Kuthuparamba, Kannur, Kerala, India